Reviewing the culture club of tenant scrutiny
Sarah Hockey and Phil Morgan met with residents from nine scrutiny panels from Liverpool to get an idea of the impact they’ve had nearly three years on from their inception. Here’s what they found Our...
View ArticleEach volunteer is worth £12k a year, now that’s social value
Leading authority in tenant and resident involvement, Phil Morgan, urges housing providers to take a closer look at the true value of volunteering. Every year social housing makes decisions involving...
View ArticleBy keeping an eye on the landlord, scrutiny panels encourage accountability
Tenant scrutiny panels may not have teeth, but that doesn’t make them ‘toothless tigers’, suggests Phil Morgan– they’ve still got the bark needed to make landlords sit up and take notice Throughout...
View ArticleTime for the sector to sober up on co-regulation
In his report into co-regulation, Phil Morgan has provided some sober reading for the sector. Here he explains why it’s time for boards to stop being complacent and to take their role in compliance...
View ArticleLandlords and tenants behaving responsibly
Phil Morgan helped to mark International Tenants Day by chairing a conference discussing how tenants and landlords can work together to further responsible behaviour in the housing sector International...
View ArticleWhen the going gets tough, the regulator just got tougher
Boards and senior managers need to be on their toes because not only has the regulatory environment for registered providers been toughened up – the regulator has toughed up too, write Phil Morgan With...
View ArticleSleepless nights in social housing
The morning after the sleepless night, Phil Morgan contemplates the implications of yesterday’s Budget for the housing world – expect casualties, he writes My usual tai chi exercises, listening to...
View ArticleVoting ‘yes’ on Right-to-Buy was the easy part of the deal
The National Housing Federation (NHF) has been partially vindicated by the vote accepting its proposed voluntary deal on extending Right-to-Buy, writes Phil Morgan, but where that leaves social housing...
View ArticleTenant safety is non-negotiable
Health and safety of tenants is too important to be left to blind faith in social landlords’ good intentions – it must be retained within a rigorous framework of regulation, writes Phil Morgan The...
View ArticleIt’s time for tenant scrutiny to become a core part of governance
With the move towards ever-larger organizations, Phil Morgan asks if it’s not time to embed tenant scrutiny into housing organisations as a core function of governance At the CIH conference it was...
View ArticleLiving up to the standard
The physical state of housing is only part of the picture. Shelter’s new Living Home Standard highlights how the insecurity of expensive housing undermines any fitness to be considered a place to call...
View ArticleHere we go again with a new independent social housing regulator
For the past five years the social housing regulator has been embraced by the Homes and Communities Agency, but a forthcoming review is likely to change that – Phil Morgan offers his take on the...
View ArticleCircle drops a Clarion over “unhealthy legacy” on repairs
Clarion Housing Group got off to stumbling start after tripping over problems with the repairs service it inherited from Circle Group. The case highlights why consumer regulation still matters, writes...
View ArticleDoes tenant involvement mean anything in an age of mergers?
Phil Morgan has a question, how serious is the social housing regulator about tenant involvement in mergers? RUNNING alongside the previously flagged intention to introduce deregulatory measures, the...
View ArticleLearning the lessons of regulatory downgrades
What can we learn from the recent crop of regulatory downgrades? Phil Morgan takes a look THREE years ago, prompted by the VFM downgrades, I published the first version of Learning from Regulatory...
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